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International Journal of STD & AIDS

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Int J STD AIDS 2008;19:73-76
doi:10.1258/ijsa.2007.007223
© 2008 Royal Society of Medicine Press

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REVIEW

Empathy: improving the quality of the genitourinary medicine consultation

Chris Sonnex FRCP 

Department of GU Medicine, Addenbrooke's Hospital, Hills Road, Cambridge CB2 2QQ, UK

Correspondence to: Dr Chris Sonnex Email: christopher.sonnex{at}addenbrookes.nhs.uk

The interaction between patient and practitioner remains core to the provision of medical care. Physicians who display a warm, friendly and reassuring manner during their consultations are reported to be more effective in their delivery of care, with empathy, in particular, emerging as a key factor. This paper examines the concept of empathy and discusses how this may be achieved, with particular emphasis on the genitourinary medicine consultation.

Key Words: empathy • sexual health • genitourinary medicine


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